How to Delete Your SportUP Account:
You can delete your SportUP account from the web or the app. If you’re in any upcoming or ongoing competitions, you must wait for them to finish or withdraw before deleting your account. If you’re assigned as an admin, another admin must remove your admin status first.
Once you have deleted your data, it is permanently deleted from our system. All of your personally identifying information such as email, saved credit cards, name, and photo, will be deleted or anonymized immediately.
How to delete your account through the SportUP website:
1. On app.sportup.com.au, after logging in, click on your profile icon located on the top right of your screen
2. Beside the name of your profile, click on "Manage Account"
3. Scroll down to "Delete Account"
4. For security purposes, you may be asked to re-enter your login details
5. Confirm your account deletion
How to delete your account through the SportUP app:
1. From the app, tap on the profile icon to go to your profile page
2. Tap on the settings gear in the top right corner of your profile page
3. From the Settings page, tap on “Delete Account”
4. For security purposes, you may be asked to re-enter your login details
5. Confirm your account deletion
If you or your team don’t absolutely love your first game, we’ll do whatever it takes to make it right:
✅ Find you a better fit (different league, skill level, or venue)
✅ Cover your next game for free to try again
✅ Or give you 100% of your money back - no questions asked.
Just notify the SportUP team via call or email within 24 hours after your first game, and we’ll honour our promise, guaranteed.
If you or your team don’t absolutely love your first game, we’ll do whatever it takes to make it right:
✅ Find you a better fit (different league, skill level, or venue)
✅ Cover your next game for free to try again
✅ Or give you 100% of your money back—no questions asked!
Just notify the SportUP team via call or email within 24 hours after your first game, and we’ll honour our promise—guaranteed!
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